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Frequently Asked Questions
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General
What is PFlix Renamer?
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Why did the name change?
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Does this replace Plex?
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Does it support Jellyfin?
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Is it really free? What's the catch?
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Should I download the Full Version or the Portable?
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How do updates work?
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What operating systems are supported?
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Safety & File Handling
Is it safe? Will it move or delete my files without asking?
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Can I choose which files get renamed?
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Can I undo changes?
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Does PFlix move files or just rename them?
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Does it collect my data or phone home?
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Compatibility
Does it require Sonarr, Radarr, or Prowlarr?
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Does it require a Plex account?
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Does it work offline?
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Does it support anime?
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What video file formats does it support?
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How-To: Connecting Your Services
How do I connect Sonarr?
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How do I connect Radarr?
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How do I set up TMDb?
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How do I set up OpenSubtitles?
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How do I connect Plex to PFlix?
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How-To: Movie Matrix
How do I use Movie Matrix to rename my movie files?
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Movie Matrix shows "successfully renamed 0 folders." Nothing happened. Why?
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Movie Matrix is showing folders I've already renamed on rescan. How do I stop that?
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Troubleshooting
Windows blocked the app from running. What do I do?
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The app won't connect to Sonarr/Radarr/Prowlarr. What's wrong?
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TMDb isn't finding my movies. How do I fix matches?
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Where do I report a bug or request a feature?
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